Frequently Asked Questions
Do you offer long term rentals?
No unfortunately we only offer short term rentals. For long term rentals please check out the websites DAFT or MYHOME
How can I book one of your properties ?
Please send us an email to email@example.com with your dates and the number of people that you want to accommodate. Please read through the various Frequently Asked Questions below and see if one of them applies to you… eg. no. of people you need to accommodate, and the number of nights that you are looking for accommodation. If we have availability, and if you’d like to book the house, a non-refundable booking deposit of €150 is payable at the time of booking, and the rest is due four weeks prior to arrival. If you do not hear back from us about your enquiry within 24 hours (Mon-Fri) please call us on +353-1-2839088.
How can I pay you?
Payment is by credit card or bank transfer. If you opt to pay by bank transfer, we will still require your credit card details for the security deposit and any other incidentals that may be payable at the end of your stay. You can call us on +353-1-2839088 or email us at firstname.lastname@example.org with your phone number and we will call you at a time that suits you, during our office hours.
Do you accept pets?
Unfortunately we do not accept pets.
There are 7 or 8 people in my group – can we book one of your 3 bedroom town houses ?
No, the 3 bedroom house can sleep a maximum of 5 persons + a baby in a baby cot/crib. You would need to rent two houses.
Can I rent one of your city centre apartments for less than 4 weeks ?
The city centre apartments are not available for rentals of less than 4 weeks, although we may take a two week rental if it’s for immediate occupancy.
How far is Donnybrook Manor from the city centre ?
Donnybrook Manor is in Donnybrook, Dublin 4, which is less than 3km (2 miles) from the city centre.
You can walk there in approx 30 mins, or take a bus which will bring you there in less than 10 minutes. The bus stop is close by and there are lots of buses passing by frequently. www.dublinbus.ie
How can I reach Donnybrook from the Airport ?
You can take a taxi or the Aircoach. A taxi will cost you approx €35. The Aircoach bus stop is very close to Donnybrook Manor. www.aircoach.ie.
We can also arrange an Airport Transfer for you at an extra charge.
Is Donnybrook Manor located near the LUAS (tram) ?
The nearest stop is Beechwood and it is approx a 15 mins walk from Donnybrook Manor
Is Donnybrook Manor located near the DART (Train)
The nearest stop is Sandymount and it is approx a 15 mins walk from Donnybrook Manor
Can I rent the house for a hen or stag weekend ?
No, Donnybrook Manor is a quiet residential location. If we discover that you have booked the house for the purpose of partying at the house the booking will be cancelled.
We are a group of people who would like to rent more than one of your houses. Can you guarantee that the houses will be located next to each other ?
If you have rented more than one of our houses we cannot guarantee that they will be close to each other. We have houses in 3 parts of Donnybrook Manor and houses are only allocated to bookings a few days prior to the guest’s arrival.
We have a family event later on in the year – can we book multiple houses with you ?
If you want to book several houses with us for sometime later in the year, we may only have one or two to offer you, especially if it is just for a few days or even up to two weeks. Closer to the arrival date we may have another property to offer you.
Is there a hairdryer in the house ?
Can I bring my pet ?
No, so sorry, animals are not permitted in our houses.
What time can I have access to the property ?
The house will be available from 4pm. If you have an earlier arrival we will do our best to accommodate you, but we may only know about this a few days prior to arrival.
If my flight arrives into Dublin Airport very early in the morning, can I have early access to the property ?
We can only accommodate an early arrival if the house has not been occupied the night before your arrival. We may only know about this a few days before your arrival date. It might be best to book the house from the night before.
If my flight leaves Dublin Airport very late in the evening, can I have a late departure from the property ?
We can only accommodate a late departure if the house is not required that day. We may only know about this a few days before your arrival date. Check-out time is 10am.
What is your cancellation policy?
We require a non refundable deposit of €150 to secure your booking and the remainder is charged within 2 weeks of arrival. As we are a very small company and cancellations affect us greatly, we are unable to offer a refund once you have been charged. We advise that you take out a travel insurance policy just in case you have to cancel your booking or if you needed to extend your booking due to ill health.